Turn every device transmission into billable revenue.
Castle Connect ingests every pacemaker, ICD, and loop recorder transmission, applies the 91-day rule automatically, and tells billing exactly which remotes are billable — and which ones should have been billed already. Your device technician keeps the clinical review; this handles everything around it.
- Found revenue
- +38%
- Billing capture
- 99.2%
- Vendors unified
- All 5
Most practices are already earning this revenue. They just aren't capturing it.
Remote device monitoring is one of the most under-billed services in cardiology. The transmissions are coming in. The clinical work is happening. The documentation and billing simply falls through the gaps.
Transmissions pile up unreviewed
Scheduled and alert-driven transmissions arrive across every vendor portal. Without a single queue, they sit unread past the 90-day billing window.
Billable events never get billed
Each qualifying remote interrogation is a reimbursable CPT event. Missed reviews mean 93294–93298 and 99091 revenue quietly walks out the door.
Overdue patients go dark
Patients who miss a scheduled remote check aren't just a compliance risk, they're lost recurring revenue and unmonitored clinical exposure.
From raw transmission to billed encounter — one workflow.
Ingest every transmission
HL7 feeds from Merlin.net, CareLink, LATITUDE, and more flow into one normalized inbox — no portal hopping.
Apply the billing rules
The 91-day rule, 31 days for loop recorders, interrogations that reset the clock — applied automatically so only genuinely billable remotes reach the queue.
Chase what's missing
Patients past due for a remote surface immediately, with the contact details staff need to bring them back before the revenue lapses.
Bill on completion
The right CPT code is attached the moment review completes, then handed off to billing — nothing left uncaptured.
A 400-device panel can leave six figures on the table every year.
Castle Connect makes sure every qualifying interrogation is reviewed, documented, and coded — so the revenue you've already earned actually reaches your billing team.
Reimbursable CPT events, captured automatically
- 93294Remote PPM interrogation, up to 90 days
- 93295Remote ICD / CRT-D interrogation, up to 90 days
- 93296Remote monitoring technical support
- 93297Remote ILR / hemodynamic monitor review
- 93298Remote cardiac monitor interrogation review
- 99091Collection & interpretation of physiologic data
Reimbursement varies by payer and locality. Castle Connect surfaces every qualifying event so nothing goes unbilled.
Everything your device clinic needs to run monitoring like a revenue engine.
Billing eligibility, decided
One queue of remotes that are actually billable, ordered by filing deadline, with the reason attached when one is not.
Overdue tracking
Automatically surface patients past their scheduled remote check and drive outreach before revenue and monitoring lapse.
Billing automation
The correct CPT code is attached on completion and exported to your billing workflow — capture becomes the default, not the exception.
Multi-vendor ingestion
Normalize HL7 transmissions from Abbott Merlin.net, Medtronic CareLink, Boston Scientific LATITUDE, and more into one schema.
Find the patients you lost
Devices still transmitting from patients never seen again. Each one re-engaged restores four billable remotes a year.
Full audit trail
Every review, escalation, and billing action is timestamped and attributable for compliance and payer defensibility.
One platform, every practice — securely multi-tenant.
Whether you're a single clinic or a multi-site cardiology group, Castle Connect keeps each practice's data isolated while giving leadership a unified view of monitoring revenue.
Isolated by practice
Every clinic operates in its own secure tenant with strict data separation — ideal for groups, MSOs, and health systems.
Roles that match the clinic
Techs, physicians, and billers each see the queue and actions relevant to them, with permissions enforced end to end.
Roll-up visibility
Compare capture rates and revenue performance across every practice in your organization from a single vantage point.
Patient data protected. Every claim defensible.
Monitoring revenue only counts if it holds up. Castle Connect is engineered for the security and documentation standards cardiology practices are held to.
- HIPAA-aligned handling of PHI across every tenant
- Row-level security isolating each practice's data
- Immutable, timestamped audit trail on every action
- Standards-based HL7 ingestion from device vendors
See how much monitoring revenue you're leaving behind.
Book a walkthrough and we'll map your device panel to captured, billable events in Castle Connect.